"Does it have warranty?" Yes, but there is more than one. Here is what each covers.
The four warranties
| Warranty | Covers | Typical length |
|---|---|---|
| Panel product | Defects in the panel | Often 10–12 years |
| Panel performance | Power output over time | Often 25 years |
| Inverter | Inverter faults | Varies by brand |
| Battery | Battery faults and capacity | 5+ years for good lithium |
| Workmanship | The installation | LumaGrid: 2 years |
LumaGrid's trust bar says 10-year panel performance warranty on what we install. Brands often give longer performance cover, as stated on their datasheets.
Workmanship is the one people forget
If a cable comes loose, the roof leaks, or a breaker was wrong, that is workmanship. It is the installer's job to fix it.
What voids warranties
- Floods or water damage
- Someone else opening or rewiring the system
- Wrong settings changed by the user
- Physical damage
Keep these safe
- Invoice
- Serial numbers (photos of labels)
- Installation photos
- Warranty documents
How to claim with us
WhatsApp us with photos and the inverter screen. We respond within 24 hours.
